Effective Date: 2025-07-23

Last Updated: 2025-07-23

O420 is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the O420 Mobile App.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

• Personal Information:
  • Name, email address, phone number
  • Delivery address
  • Identification details (if required for age verification)
• Location Data:
  • Your real-time location is used to enable deliveries and to track drivers efficiently.
  • Location access is only enabled while using the app or as authorized by you.
• Device Information:
  • Device type, OS version, unique device identifiers and usage statistics may be collected to improve performance and user experience.
• Order and Usage Data:
  • Orders you place, your order history and how you interact with the app.
• Support and Feedback:
  • Any information you provide when contacting support or submitting feedback.

2. How We Use Your Information

• Process and deliver orders
• Track order and driver status in real time
• Send order updates and delivery notifications
• Respond to inquiries and provide support
• Improve app performance and user experience
• Comply with legal and regulatory obligations

3. Sharing Your Information

• Delivery drivers (to fulfill your order)
• Corporate and dispensary partners (to manage order fulfillment)
• Service providers who assist with technical infrastructure, payment processing, or analytics
• Law enforcement or government agencies if required by law

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights and Choices

• Access the personal data we hold about you
• Request correction or deletion of your information
• Withdraw consent for data processing (where applicable)
• Opt out of non-essential communications

6. Security

We implement reasonable technical and organizational safeguards to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Children's Privacy

The App is not intended for users under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website with an updated "Effective Date."